Your order will normally be shipped the next business day. After that, your package will be in transit for an average of 7 to 14 business days. During busy periods or customs delays, this can extend to approximately 20 business days. You will always receive a notification as soon as your order is on its way.

Nothing. Shipping is always free, on every order, within the Netherlands and Belgium.

Yes, you have a 14-day cooling-off period after receiving your order. Send us an email at support@nobletails.nl and we'll help you further. Our refund policy explains exactly how it works.

We deliver in the Netherlands and Belgium. Would you like to order from another country? Please email us and we will see what is possible.

You can securely pay with the payment methods displayed during the ordering process. Your payment is processed via a secure connection; we never see your payment details.

Yes, always. As soon as your order has been shipped, you will receive an email from us with a tracking code that you can use to track your parcel. Don't see the email? Please check your spam folder.

Feel free to email us at support@nobletails.nl. We're happy to help and will respond as soon as possible.